Common Platform Errors

Updated 1 month ago

Platform Error Solutions

Quick fixes for common platform errors.

Connection Errors

"No Connection"

  • Check internet connection

  • Restart platform

  • Check firewall settings

  • Try different server
  • "Trade Context Busy"

  • Wait a few seconds

  • Only one operation at a time

  • Close pending dialogs
  • Order Errors

    "Invalid Price"

  • Price moved during order

  • Refresh quotes

  • Use market execution
  • "Not Enough Money"

  • Check available margin

  • Reduce lot size

  • Close some positions
  • "Trade Disabled"

  • Market may be closed

  • Check trading hours

  • Verify account status
  • Getting Help

    If errors persist:

  • Screenshot the error

  • Note the time it occurred

  • Contact support with details

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